Although Chinese government has got remarkable achievement in e-Government development, the difficult issue that citizen use behaviour cannot last toward many e-Government services has long been troubling to government in different levels. Based on expectation-confirmation theory (ECT), this paper proposed an extended model by divide the expectation and perceived performance into two categories...

This predictive correlational study investigated the extent to which expectation confirmation model can predict intention of students continue using virtual desktop infrastructure (VDI). It also examined relationships satisfaction, perceived usefulness, and level with using. The data were collected through an e-questionnaire in 367 male female from Institute Public Administration (IPA) particip...

This paper examines factors influencing post-adoption expectations toward an e-learning system. Following the expectation-confirmation based information system continuance theory, we use perceived usefulness as the surrogate of post-adoption expectations. Then, we propose a research model based on the prior literature where we hypothesize a number of factors along with the confirmation of initi...

This study explores the effects of trial experiences on users’ continued mobile data services usage intention. Using the context of a mobile service with trial option, this research proposes a conceptual model by integrating perceived fee with the expectation-confirmation model of IT continuance (ECM-IT). Data was collected from 192 mobile newspaper trial users in China. Results suggest that th...