A systematic approach to the inventory control and classification may have a significant influence on company competitiveness. In practice, all inventories cannot be controlled with equal attention. In order to efficiently control the inventory items and to determine the suitable ordering policies for them, multiple criteria inventory classification is used. In this paper, a systematic and logi...

In this paper, the evaluation of customers’satisfaction is investigated by using group decision making method under uncertainty. Here, we have used the Zadeh’s fuzzy concept to model and measure the satisfaction. For this purpose, we have firstly applied the Delphi method with fuzzy Likert scales. Then, the fuzzy ELECTRE technique was used in order to ordering the index and questionnaires. For ...

BACKGROUND The Delphi method has been widely applied in many study areas to systematically gather experts' input on particular topic. Recently, it has become increasingly well known in health related research. This paper applied the Fuzzy Delphi method to enhance the validation of a questionnaire pertaining chronic obstructive pulmonary disease (COPD) risk factors among metal industry workers. ...

E-tourism services open up new opportunities for businesses to expand and when possible to gain completive advantage. Dynamic pricing is an area of interest for both researchers and professionals. It’s the process of price specification in a way that best suits a tourism organization under certain circumstances that reflect its competitive environment. Many research studies have addressed dynam...

In this paper, we put forward three-level indicators and 13 secondary indicators via Delphi method. We improved the new fuzzy synthetic evaluation method from the aspect of coal-mining information management. Finally, the fuzzy evaluation matrix of evaluation objects was

The purpose of this paper is to provide an algorithm for commercial banks in Taiwan to evaluate the credibility of their potential debtors from the default probability viewpoint under fuzzy environment. The fundamental concepts we have adopted include the eigenvector method, fuzzy Delphi method, fuzzy set theory, and multi-criteria decision making method. By coordinating the concept of internal...

The purpose of this study is to apply the method of hybrid multiple criteria decision making (MCDM) to select public relations personnel for tourism industry in Taiwan. Fuzzy Delphi method, which can lead to better criteria selection, is used to modify criteria. Considering the interdependence among the selection criteria, analytic network process (ANP) is then used to obtain the weights of the...

The main goal of this paper is to construct three sets of road safety performance indicators, which are regional road safety performance indicators, urban road safety performance indicators and highway safety performance indicators, respectively. Fuzzy Delphi Method and Grey Delphi Method are applied to quantify experts’ attitudes to regional road safety, urban road safety and highway safety. C...

Web sites become more powerful when they can adjust to their users’ needs. Web personalisation refers to adapting both the content and the presentation of web sites, so that to deliver the maximum effect to the user in the most appropriate way. A main objective of web personalisation is to adapt the presentation of the web content in a manner that increases the user’s perceived quality. This pa...

Because of the pressure of globalization in the last two decades, professional services has become an important strategic decision so that supplier selection is a prime concern. In the semiconductor industry, the prior researches worked on analyzing and improving the process, and evaluating the equipment manufacturers. Therefore, being the semiconductor industry applying a wide huge of advanced...