introduction: health care industry consists of an unexpected and confusing environment in which quality events play the important role. in such conditions, the necessary changes should be made. excellence models are general oriented frameworks that are able to achieve the above intention. materials & methods: this study is a descriptive cross-sectional study. data gathered by a standard checkli...

introduction: ambulatory care is an inseparable part of health care system. it is commonly considered as the entrance of the patient to the health care system. high qualify ambulatory care has an important role in reducing mortality and morbidity rates. on the other hand, quality of information has an important role in the quality and safety of ambulatory health care. it is hence necessary to p...

introduction: health care classifications are essential tools for collecting and processing health-related information. they also provide a unified language for interdisciplinary communications. nursing data is important for extension of knowledge, evaluating the quality and effectiveness of nursing care, and supporting human resource planning. therefore, an integrated system for collecting, st...

results the findings of this study showed that in most selected countries, primary care services were provided by the private sector and the public sector has been mostly functioning as a supervisor in this area, but in iran, primary care services were provided by the government. the findings of this study also showed that hospital services in iran and selected countries (second and third level...

oral health problems, among the most prevalent comorbidities related to addiction, require more attention by both clinicians and policy-makers. our aims were to review oral complications associated with drugs, oral health care in addiction rehabilitation, health services available, and barriers against oral health promotion among addicts. drug abuse is associated with serious oral health proble...

Introduction: There are little attention about health spending and public health outcomes especially in the WHO’s Eastern Mediterranean Region. This  paper  presents  an  overview  on  health  spending  and  public health  outcomes  in the WHO Eastern Mediterranean countries during 1995-2011. Methods: This study conducted in 2013 use of health expenditure...

reducing wastes in the healthcare processes is crucial for developing a high performance health system. adopted from the toyota production system (tps), the lean concept has emerged in recent years as a way of introducing innovative ideas to improve industrial processes. in the context of health care, lean is considered as a continuous improvement model, which provides healthcare organization t...