reducing wastes in the healthcare processes is crucial for developing a high performance health system. adopted from the toyota production system (tps), the lean concept has emerged in recent years as a way of introducing innovative ideas to improve industrial processes. in the context of health care, lean is considered as a continuous improvement model, which provides healthcare organization t...

background and objective: organizational citizenship behavior (ocb) is referred to as the voluntarily activities that are not included as duties in the job description or the formal system of rewards. development of ocb can have a great impact on human resources performance and organization’s achievements. similar with many other organizational variables, ocb as well is dependent on contextual ...

background very few studies have assessed performance of botswana public hospitals. we draw from a large research study assessing performance of the botswana ministry of health (moh) to evaluate the performance of public hospital system using the world health organization health systems performance assessment framework (who hspaf). we aimed to evaluate performance of botswana public hospital sy...

there were once again high expectations that a major global health event - the ebola virus outbreak of 2014-2015 - would trigger meaningfully world health organization (who) reform and strengthen global health governance (ghg). rather than a “turning point,” however, the global community has gone back to business as usual. this has occurred against a backdrop of worldwide political turmoil, cha...

aims: job rotation is considered as one of the human resource development methods. this study was carried out to investigate the correlation between job rotation and visiting number of environmental health employees. materials & methods: this descriptive cross-sectional study was done on environmental health employees in three health centers of north, north west and east of tehran in 2011. 42 p...