نتایج جستجو برای: health services quality

تعداد نتایج: 1774794  

Journal: :international journal of hospital research 2013
saber azami-aghdash jafar-sadegh tabrizi morteza ghojazadeh mohammad naghavi-behzad shahin imani

background and objectives: the increasing pressure on health systems to improve quality of health care,require them to develop novel conceptual framework and indices aimed at evaluating decision variables in the contemporary complex community. customer quality is a newly introduced concept addressing capability of patients in contribution to healthcare process and cooperation with healthcare pr...

شغلی, علیرضا, محمدی, علی,

Background and Objective: Among service organizations, health care sector has an important role, because it has the mission of maintaining community well-being. Thus, delivery of high quality health services is essential and should be appropriate with professional standards. Communal understanding of quality concepts helps organization to focus on quality improvement efforts. In addition, under...

Bakhshi , E*, Kalantari , R, Ojaghi , Sh, Salimi , N,

Background & objectives: Primary health services are inseparable part of health care system in each country and the assessment of quality of life is fundamental in the evaluation of healthcare system’s quality. The aim of this study was to assess the quality of primary healthcare services and its effect on quality of life in the recipients of these services in a health center and its subsection...

ژورنال: یافته 2012
بیژن‌وند, مجید , حموزاده, پژمان , طراحی, محمد جواد , لشگرآرا, بهنام ,

Background : In order to offer better services in health care centers, awareness of perception and expectations of services recipients in these centers, and determination of existing gap between these two components, have a substantial role. This study was performed to assess the quality of health care services provided in health care centers of Khorramabad city using SERVQUAL model in 2010. M...

Journal: :Cadernos de saude publica 2004
Claudia Travassos Mônica Martins

The purposes of this article are to review the concepts of health services access and utilization and to analyze how these concepts interrelate. Access is a complex concept (often used inaccurately) which changes over time and according to the context. Health services utilization is at the core of health systems functioning. Despite some disagreement, according to this review the prevailing per...

Journal: :journal of health management and informatics 0
rafat mohebbifar fariba zahedifar elnaz ghanati mohammad zakaria kiaei omid khosravizadeh

introduction: quality of health services is the rate of achievement to the most desirable resultants of health, so that provided services are effective, efficient, and affordable. thus, quality evaluation can be an important source of information for recognition of problems and favorable plans in provision of treatment services. method: in this cross-sectional study, criteria of quality in hosp...

Journal: :journal of health sciences and surveillance system 0
zahra bahrami nejad department of public management, kerman branch, islamic azad university, kerman, iran; sanjar salajegheh department of public management, kerman branch, islamic azad university, kerman, iran; ayoub sheikhi department of statistics, kerman branch, bahonar university, kerman, iran

background: according to quality transformation of services during the time, the quality requirements and standards also change and recognition of these requirements and transformation process can assist in recognizing the quality dimensions of services. the aim of this research was to explain the transformation process, requirements and quality dimensions of services in hospitals.   methods: t...

Journal: :Health policy 2013
Sarah Thomson Reinhard Busse Luca Crivelli Wynand van de Ven Carine Van de Voorde

This paper explores the goals and implementation of reforms introducing choice of and competition among insurers providing statutory health coverage in Belgium, Germany, the Netherlands and Switzerland. In theory, health insurance competition can enhance efficiency in health care administration and delivery only if people have free choice of insurer (consumer mobility), if insurers do not have ...

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