introduction: human skills, knowledge and efficiency are important factors in the success of organizations and community health centers which have a critical role in total quality management (tqm) as a management system. knowledge is necessary as a source for the organizations survival. on the other hand, in order for implementation of knowledge management, there is a need for a relatively long...

introduction: the subject of knowledge, as one of the most valuable sources of every organization, has recently gained more importance in businesses and industries, especially in governmental organizations. therefore, this study aimed to explore and prioritize the most important subjects in the field of hospital management to be documented in knowledge management system of the iranian ministry ...

To be successful in the future a global marketer must develop an excellent quality management system that can impress consumers and continuously provide excellent quality products in a timely manner through corporate management for manufacturing in the 21st century. The author proposes a Global Quality Management System for transforming technology called “New JIT, new management technology prin...

This study introduces and explains the model advanced quality management and comprehensive review of its role in the strategic transformation has been carried out. This article kind of research and development survey and its methodology is a library studies. Also, data collection is taking receipt. In literature, the subject of this article first principles of total quality management (TQM) hav...

PURPOSE The main aim of the study is to provide an empirical analysis of quality management practice among Malaysian Ministry of Health hospital employees, ranging from medical specialists to health attendants. DESIGN/METHODOLOGY/APPROACH Self-administered questionnaires collected data and cluster sampling used to select hospitals, while stratified random sampling selected employee respondent...

Background: Recent trends have led many organizations to use a strategic planning for designing and implementing total quality management (TQM) as a fundamental necessity. This study aims to investigate the role of TQM in the quality maturity of hospitals from the employees’ point of view. Methods: A cross-sectional study was conducted among senior managers and officials of   three Zanjan Univ...