Business Process Redesign aims to radically improve the performance of business processes. One of the approaches to derive such an improved process design is an evolutionary approach, making use of redesign heuristics (Reijers, 2003). Simulation of the redesigned business process comes into play if one has to decide whether the redesign is better than the previous process design, or if one need...

s from the Third Spanish Conference on Chronic Care, San Sebastián, 19–20 May 2011/Resúmenes de Comunicaciones al III Congreso Nacional de Atención Sanitaria al Paciente Crónico, Donostia-San Sebastián, 19 y 20 de mayo del 2011 Roberto Nuño, O+Berri, Basque Institute for Healthcare Innovation, Spain Regina Sauto, O+Berri, Basque Institute for Healthcare Innovation, Spain Nuria Toro, O+Berri, Ba...

The principal conclusion of the 1999 Institute of Medicine report “To Err is Human“ is that the major cause of adverse events, rather than being negligent individuals, is actually the result of poorly designed systems.1 A major and foundational implication of this and all subsequent Institute of Medicine reports pertaining to healthcare transformation is that healthcare providers (physicians, n...

Department of Pathology and Laboratory Medicine, Center for Transfusion and Cellular Therapies, and Aflac Cancer and Blood Disorders Center, Children’s Healthcare of Atlanta, Division of Pediatric Hematology/Oncology, Emory University School of Medicine, Atlanta, GA; New York Blood Center, New York, NY; Biomedical Imaging Technology Core, Emory University and Georgia Institute of Technology, At...

A dinner for healthcare leaders at the 6th National Conference on Quality featured a conversation with Maureen Bisognano, Executive VP and COO of the Institute for Healthcare Improvement (IHI). IHI is a leading source of innovation in the improvement of healthcare. The conversation was facilitated by G. Ross Baker, professor in the Department of Health Policy, Management and Evaluation at the U...

Molecular genetics to genomic medicine practice: at the heart of value-based delivery of healthcare Charis Eng Genomic Medicine Institute, Lerner Research Institute, Taussig Cancer Institute and Stanley Shalom Zielony Institute of Nursing Research, Cleveland Clinic, Cleveland, OH 44195 Department of Genetics and Genome Sciences, CASE Comprehensive Cancer Center, Case Western Reserve University ...

Debika Bhattacharya, VA Greater Los Angeles Healthcare System Chi-hong Tseng, University of California Los Angeles Janet P. Tate, VA Connecticut Healthcare System Vincent Lo Re, Philadelphia VA Medical Center Cynthia L. Gibert, Washington DC VA Medical Center Adeel A. Butt, Hamad Healthcare Quality Institute and Hamad Medical Corporation Sheldon T. Brown, James J. Peters VA Medical Center Josep...

CC This is an Open Access article distributed under the terms of the Creative Commons Attribution Non-Commercial License (http://creativecommons. org/licenses/by-nc/3.0) which permits unrestricted non-commercial use, distribution, and reproduction in any medium, provided the original work is properly cited. *Correspondence: Jung Mook Kang, MD, PhD Department of Internal Medicine, Healthcare Res...