Healthcare institutions face high levels of risk on a daily basis. Efforts have been made to address these risks and turn this complex environment into a safer environment for patients, staff, and visitors. However, healthcare institutions need more advanced risk management tools to achieve the safety levels currently seen in other industries. One of these potential tools is occurrence investig...

INTRODUCTION In Singapore, few studies have been done on the factors that the general public considers to be most important in the healthcare system. We conducted this pilot study to determine the factor structure, reliability and validity of statements in a healthcare survey questionnaire as predictors of public perception of a good healthcare system. METHODS Data on public perceptions of he...

‘whistleblowing’ has come to increased prominence in many health systems as a means of identifying and addressing quality and safety issues. but whistleblowing – and the reactions to it – have many complex and ambiguous aspects that need to be considered as part of the broader (organisational) cultural dynamics of healthcare institutions.

In recent years, healthcare institutions have had problems accessing and maintaining the large amounts of data they deal with. This paper identifies current approaches and technologies which relate to patient administration systems. It argues that, in the near future, WWW-based multimedia patient administration systems would become the norm for healthcare institutions. The development and accep...