BACKGROUND Healthcare professionals throughout the developed world report higher levels of sickness absence, dissatisfaction, distress, and "burnout" at work than staff in other sectors. There is a growing call for the 'triple aim' of healthcare delivery (improving patient experience and outcomes and reducing costs; to include a fourth aim: improving healthcare staff experience of healthcare de...

The home healthcare staff scheduling problem is concerned with the allocation of care tasks to healthcare staff at a minimal cost, subject to healthcare service requirements, labor law, organizational requirements, staff preferences, and other restrictions. Healthcare service providers strive to meet the time window restrictions specified by the patients to improve their service quality. This p...

Background and Objectives:Job burnout is a major source of healthcare human resources inefficiency with severe negative impact on patient care, physical-psychological health of staff, and healthcare costs. Psychological empowerment is a relatively new concept showing promise in boosting different aspect of human resources management. In this study, we pursued the question of whether psychologic...

Introduction care home residents have high healthcare needs not fully met by prevailing healthcare models. This study explored how healthcare configuration influences resource use. Methods a realist evaluation using qualitative and quantitative data from case studies of three UK health and social care economies selected for differing patterns of healthcare delivery to care homes. Four homes p...

There are differences in perceptions of safety culture between healthcare leaders and staff. Evidence suggests that an organization's actual safety performance is more closely reflected in staff perceptions suggesting that frontline staff may be more aware than the leadership of actual patient safety challenges within their organization. Closing the perception gap between healthcare leaders and...

A government campaign aimed at stopping violence against healthcare staff is a start in dealing with the problem of aggression in the workplace. Staff attitudes will also need to be addressed, particularly in those areas where violence has become an accepted part of the job, if zero tolerance is to be achieved.

Defi nition The Workplace Safety and Health Council defi nes workplace aggression6 as being not limited to physical violence, or to the geographical worksite. It is any abuse, including verbal, physical or emotional abuse and sexual harassment of healthcare providers resulting in injury, psychological harm, mal-development or deprivation. This is commonly termed “healthcare violence”. Perpetrat...

BACKGROUND Current evidence suggests that women need effective support to breastfeed, but many healthcare staff lack the necessary knowledge, attitudes and skills. There is therefore a need for breastfeeding education and training for healthcare staff. The primary aim of this review is to determine whether education and training programs for healthcare staff have an effect on their knowledge an...

background and objectives: work sampling is a useful technique to characterize how employees allocate their work time to various activities. given the value of nurses’ time for quality health care delivery, characterization of nursing time distribution may provide useful information for optimal use of nursing staff. the purpose of the present study was to explore time allocation by nurses using...

BACKGROUND Healthcare quality improvement (QI) is a global priority, and understanding the perspectives of frontline healthcare workers can help guide sustainable and meaningful change. We report a qualitative investigation of emergency department (ED) staff priorities for QI at a tertiary care hospital in Ghana. The aims of the study were to educate staff about the World Health Organization's ...