Nowadays organizations require an effective governance framework for their service-oriented architecture (SOA) in order to enable them to use a framework to evaluate their current state governance and determine the governance requirements, and then to offer a suitable model for their governance. Various frameworks have been developed to evaluate the SOA governance. In this paper, a brief introd...

The growing acceptance of ‘‘governance’’ as an organizing concept for public management reform reflects a widespread, though not universal, belief that the focus of administrative practice is shifting from hierarchical government toward greater reliance on horizontal, hybridized, and associational forms of governance. Recent arguments to this effect, however, make limited recourse to the body o...

Information technology outsourcing (ITO) has been a topic of great interest, one that organization researchers have studied extensively. Previous studies have suggested that ITO research has expanded from one organization and bilateral partnerships to a network form of organization that links multiple organizations and spans inter-organizational boundaries. Yet, little research has been conduct...

To increase the value of data as a business asset, companies and government organizations need to establish standards, policies, and processes for the usage, development, and management of data, to create the right organizational structure, and to develop the supporting technology infrastructure. As a practice with roots in corporate and information technology (IT) governance, data governance e...

This paper presents a case study of the implementation of a sophisticated internal performance monitoring system by the service division of a valueadded reseller of Canon products in Denmark. This new control system could not only aid in controlling cost and productivity but could also monitor customer service and quality levels. Although the new system was implemented with exceptional technica...

Governance is a way of exercising power in economic and social resource management of a country. Good governance criteria have different weights and relation with regard to the conditions and information of any country. This study is a descriptive survey and has been carried out to calculate the coefficients and weights of each indicator of good governance in Mena countries and identification o...

This paper focus on the complexity of governing a regional EPR system. This is done directing the following research question: what is the role of the regional archetype governance organization, and how does it relate to the other actors in the ongoing infrastructuring process of establishing a regional EPR system? The paper builds on infrastructuring and boundary work theory. Empirically it fo...

In this paper we try to define the difference between hierarchical organization and selforganization. Organization is defined as a structure with a function. So we can define the difference between hierarchical organization and self-organization both on the structure as on the function. In the next two chapters these two definitions are given. For the structure we will use some existing definit...

Studies by Gartner (2010) or McKinsey (2008) suggest univocally that improving business processes is the undisputed number one priority for organizations world-wide. Hence, organizations need adequate capabilities for Business Process Management (BPM). However, these capabilities do not necessarily need to be developed in the organization itself – an inclusion using other sourcing structures (e...

The strategic importance of information technology (IT) in today’s organizations and dependence on IT to support e-government strategies has increased the interest in IT Governance (ITG) in public sector organizations. From this perspective, this paper examines ITG practices in a public organization in Ghana (that has a responsibility to mobilize revenue for national development) in order to ga...