introduction: applying quality management systems can be useful for the development of health care organizations standards, services, quality improvement and costs reduction. the purpose of this study is to investigate the possibility of applying quality management system iso9001/2000 in hospitals affiliated with medical sciences universities from managers' viewpoints. methods and materials: it...

any action which should be taken to assist them." The Committee had scarcely sat three months before they unanimously issued an interim report to the effect that "it is desirable, in the public interest, to maintain the voluntary system of hospital management." On May 31, 1921, in their final report, they found unanimously that " it would be lamentable if by our apathy or folly it (the voluntar...

BACKGROUND Instead of waiting for challenges to confront hospital management, doctors and managers should act in advance to optimize and sustain value-based health. This work highlights the importance of scenario planning in hospitals, proposes an elaborated definition of the stakeholders of a hospital and defines the influence factors to which hospitals are exposed to. METHODOLOGY Based on l...

Five healthcare systems that have either won the Malcolm Baldrige National Quality Award in Health Care or been documented in extensive case studies share a common model of management: they all emphasize a broadly accepted mission; measured performance; continuous quality improvement; and responsiveness to the needs of patients, physicians, employees, and community stakeholders. This approach p...