background and objectives: evidence increasingly highlights the impact of emotional intelligence in managers on the productivity and performance of their organizations. given the importance of decision-making in the management process, this study explored the relationship between emotional intelligence and decision-making quality in hospital managers. methods: a cross-sectional questionnaire-ba...

background: nowadays, application of nuclear technology in different industries has largely expanded worldwide. proportionately,the risk of nuclear incidents and the resulting injuries have, therefore, increased in recent years. preparedness is an important part of the crisis management cycle; therefore efficient preplanning seems crucial to any crisis  management plan. equipped with facilities...

there is a number of models and strategies for improving the quality of care such as total quality management, continuous quality improvement and clinical governance. the policy of clinical governance is part of the governments overall strategy for monitoring, assuring and improving in the national health services organization. clinical governance has been introduced as a bridge between manager...

background: drugs play a strategic role as a health commodity. thus, the supply chain management of drugs is an important issue to reducing costs and thereby improving patient health. objective: this study evaluated the status of drug supply chain management and health reform in the pharmaceutical sector of teaching hospitals in ahvaz, iran. methods: this cross-sectional study was carried out i...

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introduction: the subject of knowledge, as one of the most valuable sources of every organization, has recently gained more importance in businesses and industries, especially in governmental organizations. therefore, this study aimed to explore and prioritize the most important subjects in the field of hospital management to be documented in knowledge management system of the iranian ministry ...

introduction: most of iran’s health budget goes to hospitals as the largest care providing unit in the community. more than 60% of hospital resources are allocated for staffing. one of the problems facing hospitals especially in critical and sensitive parts such as in emergency room is appropriate staffing. this research was designed to investigate and improve nursing staffing and human resourc...

background and objectives: efficient hospital management requires appropriate cost and price strategies. informed decision on costs and prices of healthcare services needs estimation of costs of unit services using microeconomic techniques. there is lack of knowledge and skills for such costing methods in the healthcare sector of developing countries such as iran. this study aims at detail desc...

background and objectives: quality services delivery in the health settings is contingent on hospital administrative staff organizational commitment. inspired by previous research indicating the prominent role of psychological empowerment in organizational commitment, this study aimed to explore the relationship between the two variables in hospital administrative staff. methods: a random sampl...

background and objectives: data on patient complains can be used as a feedback to improve the quality of healthcare services. the aim of this study was to develop an indicator for reliable retrieval of statistical data on patient complaints.   methods: a triangulated study was conducted. a comprehensive literature review was done to identifying the relevant major themes. two-rounds of delphi se...