Present paper intends to measure the determinants of performance of Indian financial sector. The performance variables of banking sector and microfinance institutions in India are studied over a study period of six years i.e. 2006-07 to 2011-12. The financial sector of India is gaining strength over the years and its contribution to growth is overwhelming. Banks are considered the main componen...

The Indian banking sector has undergone rapid transformation since 1991—the year India started a series of economic reforms. As part of the reforms, along with public sector banks, private sector banks started operations in the country. Due to the rapid reforms of the banking sector and the increased competition, Indian banks are now featured prominently on the global stage. Estimates indicate ...

In this study, the relationship between environmental innovation and sustainability is analyzed in 168 handicraft businesses in the Mexican states of Oaxaca, Puebla, and Tlaxcala. The results show a direct, positive relationship between environmental innovation and sustainability in three dimensions: economic, social, and environmental. In terms of determination, the variables that best explain...

OBJECTIVES This study was conducted to determine the prevalence of musculoskeletal symptoms and associated risk factors among Iranian handicraft workers engaged in different hand sewing tasks. METHODS Data were collected using questionnaires (including the Nordic Musculoskeletal Questionnaire) as well as direct observations of posture (using the Rapid Upper Limb Assessment [RULA] method) from...

When developing a new marketing strategy, the customer is king, and protagonist. Customers are at heart of any successful strategy. Banking field has unique relationship between bank. However, due to various reasons such as lack education, technical skills, financial goals risk failure, some banks use traditional methods while others adopt CRM. With this in mind researchers undertook modest att...

The aim of this paper is to develop a reliable and valid CRM (Customer relationship management) scale specifically catering to Indian banking sector. An exhaustive review of literature on CRM was followed by depth interview and questionnaire survey. Exploratory factor analysis was followed by confirmatory factor analysis, which was presented in three forms; the single factor model, covariance m...