There is a tendency to think of World Englishes in the noun form; as products rather than as processes (implying that one receives both ready-made, controlling the development of neither). Conceptualising World Englishes as processes in which one can participate as an agent raises the question of what skills are needed in their active construction. The author will argue that since culture resid...

Objectives To explore patients' preferences and experiences regarding intercultural communication which could influence the development of intercultural patient-centred communication training. Methods This qualitative study is based on interviews with non-native patients. Thirty non-native patients were interviewed between September and December 2015 about their preferences and experiences re...

This paper examines the current approaches used in the training of intercultural business communication such as cultural patterns and skills, and points out that these approaches mainly reflect the etic or culture-general perspective. What is missing is the emic or culture-specific perspective. In order to promote intercultural research based on both perspectives, this paper details ethnography...

The present study sought to examine Latino intercultural competence via two separate methodologies. Phase 1 entailed discovering and generating themes regarding the features of intercultural competence based on semistructured interviews of 15 Latino adults. Phase 2 included conducting a cultural consensus analysis from the quantitative responses of 46 Latino adults to determine the cultural mod...

This paper examines the overall educational, social and cultural aims of internationalisation and internationalised curricula. Two specific goals expected to enrich graduates' generic attributes are identified: Intercultural competence and skills for critical reflection on the situated and non-neutral nature of knowledge. The challenges of fostering intercultural competence embedded within the ...

The paper presents a framework, combined with a checklist for designing and evaluating multimodal, intercultural ICT, especially when embodied artificial communicators are used as front ends for data bases, as digital assistants, as tutors in pedagogical programs or players in games etc. Such a framework is of increasing interest, since the use of ICT across cultural boundaries in combination w...

INTRODUCTION Intercultural communication (ICC) between doctors and patients is often associated with misunderstandings and dissatisfaction. To develop ICC-specific medical education, it is important to find out which ICC skills medical specialists currently apply in daily clinical consultations. METHODS Doctor-patient consultations of Dutch doctors with non-Dutch patients were videotaped in a...

Reflection on one’s own behaviour and practice is an important aspect of lifelong learning. However, such practice and the underlying assumed principles are often hidden from the learner’s vision, and are therefore difficult to evaluate. Social interactions with others stimulate the learner to re-asses and reflect on the nature of the learner’s own behaviour and practice, such as in professiona...

A large-scale research study on the impact of overseas experience for undergraduate professional school students showed significant change in several dimensions of intercultural competence, including open-mindedness and emotional resilience, as a result of international study. Attitude change differed by length of study abroad term. Measured dimensions of intercultural competence are valuable f...