In a global multi-service and multi-provider market, the Internet Service Providers will increasingly need to differentiate in the service quality they offer and base their operation on new, consumer-centric business models. In this paper, we propose an agent-based framework for the Business-toConsumer (B2C) electronic market, comprising the Consumer Agents, Broker Agents and Content Agents, wh...

[email protected] I N TH I S A RT I C L E , I TA K E A LOOK AT how “traditional” Internet Service Providers deploy Voice over IP (VoIP) [1] in their networks. VoIP gets a lot of press these days, and there seems to be no end to the hype surrounding it, especially when it comes to service provider networks. This article makes no attempt to cover the basics of VoIP (see Heison Chak’s excellent ...

Inadequate end-to-end Quality of Service (QoS) and resilience support still exists across the Internet as it is difficult to achieve cooperation between the Autonomous Systems (AS) that are operated independently by Internet Service Providers (ISP). The use of an Overlay Network (ON) deployed on top of the Internet is viewed as one of the effective strategies to provide some measure of service ...

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Introduction: Internet and online services are part of everyday life. We perceive as normal their use in various activities. It’s normal for healthcare and medicine to use them. Aim: To investigate e-mail use for online consultation by GPs. Materials and methods: Written questionnaire. Results: Physicians don’t have business e-mail and don’t use their personal one for online consultation. Desir...

The Programme for the Enhancement of Research Information (PERI) was launched by INASP to improve access to research results between developing and developed countries. This project includes 4 components: (1) supply information online into academic and research libraries, (2) assist dissemination of national and regional scholarly publications, (3) provide training on best use of online resourc...

This paper analyzes inter-firm alliances for providing the home computer user with an innovative new telecommunications service: a high-speed connection to the Internet. After providing an overview of the Internet access provider industry, it discusses the split of competencies needed to deliver this new service, between monopolistic infrastructure (cable and local telephone) companies and entr...

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Business information services are intermediaries that collect, collate, package and distribute information of value to professional users. We consider two technologies that such intermediaries may use for delivering information. First, a packaged design that uses physical media like CD-ROMs to distribute information. Second, an online service that delivers such information via the Internet or o...