Information Technology Service Management (ITSM) focuses on IT service creation, design, delivery and maintenance. Measurement is one of the basic underlying elements of service science and this paper contributes to service science by focussing on the selection of performance metrics for ITSM. Contingency theory is used to provide a theoretical foundation for the study. Content analysis of inte...

Solar panels have been improving in efficiency and dropping in price, and are therefore becoming more common and economically viable. However, the performance of solar panels depends not only on the weather, but also on other external factors such as shadow, dirt, dust, etc. In this paper, we describe a simple and practical data-driven method for classifying anomalies in the power output of sol...

This paper proposes real-time interactive systems illuminating your shadows cast on the floor, which we name “Graphic Shadow.” They will make you experience an exciting space of interaction performing an illusion on your own shadow.

HINDRIK MULDER,1,2 SAMUEL GEBRE-MEDHIN,3,4 CHRISTER BETSHOLTZ,4 FRANK SUNDLER,2 AND BO AHRÉN5 1Section for Molecular Signaling, Department of Cell and Molecular Biology, Lund University, SE-221 00 Lund; 2Section for Neuroendocrine Cell Biology, Department of Physiological Sciences, Lund University, SE-221 85 Lund; 3Section for Molecular and Cellular Physiology, Department of Physiological Scien...

Though IT usage has been identified as a significant construct, significant gaps remain in our understanding of how IT is used by different organizational members. In this paper, we examine the key organizational, external environmental, and IT-related factors that influence IT usage in organizations across management and non-management levels. Based on data from over 500 functional managers, w...

A new approach for vague risk analysis based on the ranking of trapezoidal vague sets is proposed. Firstly, a new method for ranking of vague sets is presented. Then, the proposed method is applied to developed a new method for dealing with vague risk analysis problems. This analysis helps us to find out the probability of failure of each components of combustion system, which could be used for...

Society for Risk Analysis (Europe) Conference From the everyday to the extraordinary: challenges for risk analysis and management