Kaplan and Norton’s Balanced Scorecard is a management tool that supports the successful implementation of corporate strategies. It has been discussed and considered widely both in practice and research. By linking operational and non-financial corporate activities with causal chains to the firm’s long-term strategy the Balanced Scorecard supports the alignment and management of all corporate a...

The performance improvement process is a critical component of the strategic planning process. Call it by any name, the process is very vital, and it has always been practised by many companies worldwide for a long time. This process has been recently dubbed as the balanced scorecard. The balanced scorecard is a system of combining financial and non-financial measures of performance in one sing...

BACKGROUND Functional national laboratory networks and systems are indispensable to the achievement of global health security targets according to the International Health Regulations. The lack of indicators to measure the functionality of national laboratory network has limited the efficiency of past and current interventions to enhance laboratory capacity in resource-limited-settings. SCORE...

BACKGROUND OBJECTIVE To evaluate the usefulness of a clinical scorecard in managing sore throat in general practice. DESIGN Validation study of scorecard for sore throat with a throat swab culture used as the 'gold standard'. SETTING A solo family practice in rural New South Wales, AustraliaParticipants: Patients attending with sore throat. METHODS Patients from the age of 5 years and ...

Comparing Publicly Reported Surgical Outcomes WithQualityMeasures From a Statewide Improvement Collaborative The recent release of a Surgeon Scorecard has accelerated debatearoundthemeritsofpublicly reportingsurgicaloutcomes.1 BasedonMedicare claims from2009 through2013, this scorecard provides the public with surgeon-specific complication rates for8electiveproceduresperformedbynearly 17000surg...

Commentators suggest that between 30 and 60% of large US firms have adopted the Balanced Scorecard, first described by Bob Kaplan and David Norton in their seminal Harvard Business Review paper of 1992 (Kaplan and Norton, 1992; Neely and Marr, 2003). Empirical evidence that explores the performance impact of the balanced scorecard, however, is extremely rare and much that is available is anecdo...

Abstract: The paper shows how introducing economic variables into a credit scorecard improves the predictive power of the scorecard. Such a scorecard can forecast default rates accurately even when economic conditions change This means one can develop a single step approach to estimating the Point in Time PDs which are requirements of the Basel Accord banking regulations. A one step approach ha...

BACKGROUND Relatively little is known about how scorecards presenting performance indicators influence medication safety. We evaluated the effects of implementing a ward-level medication safety scorecard piloted in two English NHS hospitals and factors influencing these. METHODS We used a mixed methods, controlled before and after design. At baseline, wards were audited on medication safety i...

The purpose of this study is to examine the role of the bal-anced scorecard in Government MIS Department. The frame of Government MIS Department performance applying the balanced scorecard methodol-ogy, analytic hierarchy process (AHP) and fuzzy AHP is developed by review the studies of balanced scorecard and information systems. Then, this study adopted 13 valid questionnaires in the Taiwan’s ...