In this work we present an overview of the undergraduate online Physics course that we have implemented in the Moodle platform. This course has been developed as an enhancement of the face-to-face courses. The aim of this course is to create an online learning community which helps both teachers and students to have a virtual space where we can share knowledge through different kinds of supervi...

Collaboration between e-business partners happens online and without boundaries. The SAP Community is a platform for business people around the globe to connect, interact and share best practices for running their e-business. The focus is on real-life experiences and must-have strategies needed to gain competitive advantage. Members benefit from exclusive online offerings for knowledge interact...

This study investigates the communication process of Live Chat Online Customer Service (LCOCS), an innovative tool delivering real-time help and on-demand assistance to online customers using live chats and co-browsing windows. The purpose of this study is to examine the differential effects of media synchronicity and task type on the performance of dyadic communication in LCOCS. Data have been...

The internet has opened a new social space for communication. The present work studies interpersonal relationships in cyberspace using the chat channel as an interaction medium. Data obtained have outlined the sociodemographic and personality profile of internet users who engage in online chats as well as group self-perception, chatters' use habits, motivations to interact online, and the chatt...

This 4-week interpretive study explored the impact of online teacher’s corrective feedback (OTCF) on L2 students’ English language awareness during teacher-student synchronous text-based chats so as to improve the students’ communicative skills. The sample consisted of the researcher as a teacher and three intermediate English learners majoring in business at a university in Bahrain. The data c...

The present article is about a particular form of sexual activity on the Internet: cybersex in chatrooms-in Portuguese by Portuguese people. This study aims to identify the reasons for engaging in cybersex on chats and the behavioral domains that characterize this activity. To carry out the study, we developed a self-report questionnaire that we made available on a website. The sample was colle...

This descriptive and exploratory study with a qualitative design aimed to describe and analyze discussions in online chats about mental disorders in a psychiatric nursing course as part of an undergraduate nursing program. The sample consisted of 32 undergraduate students who attended the course. Data analysis showed that the discussions through online chat sessions permeated the acquisition of...

We describe a dialogue model and an implemented annotation scheme for a pilot corpus of annotated online chats concerning bargaining negotiations in the game The Settlers of Catan. We will use this model and data to analyze how conversations proceed in the absence of strong forms of cooperativity, where agents have diverging motives. Here we concentrate on the description of our annotation sche...

In this paper we describe how a statistical test on a hypothesis regarding collaborative math problem solving using online chats showed an unexpected result, whose understanding required the use of qualitative methods. The phenomenon behind the result is identified using Conversation Analysis. This paper demonstrates the importance of using qualitative methods to describe the perspective of par...