Progress in health care integration is largely linked to changes in processes and ways of doing. These changes have knowledge management and learning implications. For this reason, the use of the concept of organisational learning is explored in the field of integrated care. There are very limited contributions that have connected the fields of organisational learning and care integration in a ...

Good integration of services that aim to reduce avoidable acute hospital bed use by older people requires frontline staff to be aware of service options and access them in a timely manner. In three localities where closer inter-organisational integration was taking place, this research sought patients' perceptions of the care received across and within organisational boundaries. Between Februar...

This paper subsidises to the discussion of interorganisational learning. This study has a main aim which is to examine the inter-organisational learning from a supply chain perspective. The integration and importance of supply chain with inter-organisational learning till date is discussed. The steps that are involved in the consideration of inter-organisational learning are looked throughout w...

The paper starts with a discussion of the roles an organisational memory (OM) should play and what kind of knowledge should go into it. We then identify two kinds of integration problems. The rst one is concerned with integrating the knowledge bases of diierent knowledge-based systems employed in an organisation into one physically or virtually uniied knowledge base which is to be considered as...

Documents submitted by citizens through electronic services, deployed in the context of e-government, must usually undergo processing by some organisational information system in order to complete the citizens’ requests and for the reply to be returned to the citizen. The integration, however, of the e-service delivery platform and the organisational information system is often hindered for a n...

In today’s highly challenging business environment, an innovative and systemic approach is imperative to survival and growth. Organisational integration and technological integration, are often seen as a catalyst of change that could lead to significant improvements in organisations. The levels of improvement in inter and intra firm integration should arise from a detailed understanding and dev...

BACKGROUND Collaborative partnerships are considered an essential strategy for integrating local disjointed health and social services. Currently, little evidence is available on how integrated care arrangements between professionals and organisations are achieved through the evolution of collaboration processes over time. The first aim was to develop a typology of integrated care projects (ICP...

EDI should not be seen as a competitive weapon it does not offer a sustainable competitive advantage to its users as did the earlier inter-organisational systems (such as the various airline reservation systems). Instead EDI provides a standardised infrastructure upon which an adopting organisation can reengineer its business processes and thus confers a long-term, strategic and comparative adv...