background recognizing the significant impact of wait times for care for individuals with complex chronic conditions, we applied a lean methodology, namely – an adaptation of value stream mapping (vsm) to meet the needs of people with multiple chronic conditions and to improve wait times without additional resources or funding.   methods over an 18-month time period, staff applied a patient-cen...

conclusions based on our findings, it is crucial to implement well-designed educational programs to improve hypertension self-care behaviors. background an assessment of an individual’s hypertension self-care behavior may provide clinicians and practitioners with important information regarding how to better control hypertension. objectives the objective of this study was to investigate the sel...

background: patient participation means involvement of the patient in decision making or expressing opinions about different treatment methods, which includes sharing information, feelings and signs and accepting health team instructions. objectives: given the importance of patient participation in healthcare decision making which empowers patients and improves services and health outcomes, thi...

background the importance of cross-border healthcare, medical and health tourism plays a significant role in the european health policy and health management. after dentistry, orthopaedic treatments are the leading motivation for seeking care in hungary, as patients with rheumatic and motion diseases are drawn to the thermal spas and well-established orthopaedic centres. this paper aims to gain...

conclusions the interaction quality and process quality were the key determinants of patient’s trust in the private hospitals of tehran. to enhance the patients' trust, quality improvement efforts should focus on service delivery aspects such as scheduling, timely and accurate doing of the service, and strengthening the interpersonal aspects of care and communication skills of doctors, nurses a...

conclusions patient and public participation in kashan hospitals are not adhered well. as the patient has an important role in improving the quality of services, more use of mass media especially local newspapers, hospital websites, and training programs are suggested to inform both the patients and public on their rights and roles in improving the healthcare services. background in the recent ...

background: the main objective of nursing is to provide comprehensive nursing care that is appropriate to patients’ needs. however, the incidence of missed nursing care compromises the provision of comprehensive and safe care and threatens patients’ lives. thus, this in-depth qualitative study aimed to explore nurses’ experiences of missed care and factors affecting it. the aim of this study wa...

background patient satisfaction is essential and must be taken into account when decisions are being made about changes and enhancements to services. objectives the aim of the current study was to assess patient satisfaction with the medical and nursing services provided to patients admitted to teaching hospitals affiliated to arak university of medical sciences. materials and methods this was ...