background primary hyperhidrosis (p.h.h.) is characterized by excessive sweating in certain parts of body. it’s estimated prevalence is 0%-6.1% in different populations. in asian population its prevalence is around 3%. in 57% of cases, there is a positive family history. objectives to evaluate and compare the early and late satisfaction, outcomes and complications of thoracoscopic sympathectomy...

introduction: patient/customer satisfaction and loyalty have gained increasing attention from executives across the healthcare industry. discharge against medical advice (dama) can be considered as one of the indicators of patient dissatisfaction. it has negative effects on patient treatment and leads to increased hospital costs. study of predictors of dama in a teaching hospital was the aim of...

the patient’s satisfaction as an important indicator evaluates the process of care and is a valid method for standardization of hospital services. this cross-sectional descriptive study has done to assess patient satisfaction of hospital services (shahed medical affiliated hospitals). in this study, 500 patients selected randomly and their satisfaction was measured by a standardized questionnai...

abstract background: assessment of patients’ views about the observance of their rights and obtaining feedback from them is an integral component of service quality and ensures healthcare ethics. the aim of this study was to assess patients’ awareness of their rights and their satisfaction with observance of their rights, and provide effective strategies to improve the management of patients ‘r...

introduction: in any organization particularly in health care centers, the clients' satisfaction provides the conditions to achieve the pre-determined objectives. one of the ways to get the clients' satisfaction is to follow the clients' takrim plan. to this end, in this article, the clients' takrim plan was studied in health centers affiliated with oil industry organization. methods and materi...

conclusions in this study, trauma intervention increased satisfaction in patients admitted to the emergency department. therefore, managers and personnel of hospitals and healthcare training centers are urged to implement trauma intervention in their hospitals or healthcare training centers. results the mean score for total satisfaction after trauma intervention in the experimental group (45.6 ...

background and objectives: visit length is a crucial aspect of patient-physician relationship that its inadequacy can negatively influence the treatment efficiency. studies on visit length and the factors influencing it are limited in developing countries. thus, the objective of this study was to survey this variable at provincial level, and provide data on factors affecting it.   methods: a sa...

background and objectives: patient satisfaction is an important indicator of the quality of health and healthcare services. most relevant studies in iran have been conducted in the nation’s capital, and there is a lack of large-scale studies in other regions of this country. in order to help filling this gap, this study was designed to undertake a relatively large-scale assessment of patient sa...

background with the integration of the evaluation of patient satisfaction in the overall assessment of healthcare services, authorities can be assured about the alignment of these services with patient needs and the suitability of care provided at the local level. objectives this study was conducted in 2013 in zahedan, iran, in order to assess the psychometric properties of the iranian version ...

background the importance of cross-border healthcare, medical and health tourism plays a significant role in the european health policy and health management. after dentistry, orthopaedic treatments are the leading motivation for seeking care in hungary, as patients with rheumatic and motion diseases are drawn to the thermal spas and well-established orthopaedic centres. this paper aims to gain...