This paper analyzes inter-firm alliances for providing the home computer user with an innovative new telecommunications service: a high-speed connection to the Internet. After providing an overview of the Internet access provider industry, it discusses the split of competencies needed to deliver this new service, between monopolistic infrastructure (cable and local telephone) companies and entr...

This study intends to investigate the relationships of communication effectiveness, trust, technical quality, functional quality, and relationship commitment in the context of the prepaid and post-post subscribers of a major private telecommunication company of Bangladesh. It presents a critical appraisal of some important antecedents of subscribers’ relationship commitment to the respective mo...

Cloud computing is a new discussion in enterprise IT. It has already become popular in terms of distributed technology in some companies. It enables managers to setup and run the intended businesses by avoiding excessive spending on computers, software and hiring expert staff, which proves to be cost effective. Cloud computing also helps users pay for the IT services without spending massive am...

The number of the companies accepting RFID in Korea has been increased continuously due to the domestic development of information technology. The acceptance of RFID by companies in Korea enabled them to do business with many global enterprises in a much more efficient and effective way. According to a survey[33, p76], many companies in Korea have used RFID for inventory or distribution manages...

This paper is about a model of software delivery known as Software as a Service (SaaS). We believe that companies will pay for software as they pay for electricity and telephone. They will pay for what they use. We present why and when it happened. That it came from the outsourcing idea and became possible by the advances in the Internet. Software retailers will become service provides. The mai...

This paper applies and further develops a research model of the relationships between business model dimensions, intrinsic and extrinsic attributes of mobile services, and their perceived end-user values (Pedersen and Methlie, 2004). The model suggests a set of hypotheses on the effects of service providers’ choice of revenue model, governance form and service strategy on direct network effects...

This research investigates the relationships between knowledge sharing capability, absorptive capacity, and innovation. We propose statistical hypotheses and Structural Equation Modeling to study these relationships based on the data sampled from 104 companies of Indonesia’s information and communication technology industries, including, telecommunication service provider, support service provi...

Cloud computing is a rising field providing computation resources. It represents a new paradigm of utility computing and enormously growing phenomenon in the present IT industry and economy hype. The companies which provide services to customers are called as cloud service providers. The cloud users (CUs) increase and require secure, reliable and trustworthy cloud service providers (CSPs) from ...

Cost saving is a critical objective for most companies that use outside help for the management of their IT function. Many businesses, though, fail to realize the savings they expected. And such failures are common whether the companies use traditional outsourcing (in which IT services are shifted wholly or in part to one or more provider organizations whose compensation is based on the satisfa...

  Response time is one of the critical web service quality dimensions. It refers to how long it takes that a web service responds to request of a user. In order to manage the response time, pricing schemes can work as an efficient access control mechanism. In this paper, we study competition between two providers offering functionally same web services where there is a monopoly service provider...