increasingly more of the func-tionality in today's telecommunication systems implemented in software, one of the most challenging tasks for PNOs is to assess the quality of the software in these systems and the capabilities of potential suppliers. In this article we describe the use of goal-oriented measurement and assessment as the basis for systematic quality improvements in software developm...

This paper addresses software process improvement. In particular it reports on action research undertaken to understand the problems with software processes of a large Danish company. It is argued that in order to understand what the specific problems are we may, on the one hand, rely on process models like CMM or Bootstrap. On the other hand, we may also see the specific and unique features of...

Overview Advent is a software development organisation involved in the development and support of publishing systems based around its 3B2 publishing software. The Advent Group has grown rapidly over the last five years and now includes Advent Publishing Systems Ltd and Advent Software Ltd in its portfolio of companies. In March 1998 Advent introduced the Personal Software Process (PSP) on a pil...

The company’s main business objective is the development and growth of its customer base. The impact of this growth is that the organisation is becoming increasingly involved in larger projects, therefore increasing the size of software development teams. Management at Peregrine became aware that their current approach to source code management would not be adequate to handle this change. It wa...

Applying a Software Process Improvement (SPI) program to GEANT4 [1] represents a rather challenging task, both in terms of software development and organisational matters. The complexity of the software involved, the wide areas of application of the software product, the huge amount of code and Category complexity, and the size and distributed nature of the Collaboration itself are all ingredie...

While software now pervades most facets of modern life, its historical problems have not been solved. This report explains why some of these problems have been so difficult for organizations to address and the actions required to address them. It describes the Software Engineering Institute’s (SEI) software process maturity model, how this model can be used to guide software organizations in pr...