This chapter reports the findings of a questionnaire survey on the adoption and utilization of information and communication technology (ICT) – an important tool to enhance efficiency and responsiveness in modern-day supply chains – in the Chinese third-party logistics (3PL) industry. As a global manufacturing base, China has a burgeoning 3PL industry serving a large number of domestic firms as...

Purpose – The paper’s aim is to replicate and compare Huo et al.’s study to better understand performance drivers of third-party logistics (3PL) in mainland China and to disseminate Hong Kong 3PL providers’ experience to mainland China’s peers. Design/methodology/approach – A structural model is estimated to test the construct relationships using data collected from 105 mainland China’s 3PL pro...

Abstract— As the market becomes more global, logistics is now seen as an important area where industries can cut costs and improve their customer service quality. The latest trend is to outsource logistics activities to the outside company (known as third party logistics or 3PL) to allow the outsourcing company to concentrate on the core competence, improve the service and many more. A framewor...

Nowadays, intensified globalization and consequent competitive pressures have reemphasized the importance of third party logistics (3PL) in managing logistics processes as well as customer and supplier relationships within the supply chain management (SCM). However, 3PL providers and their upstream and downstream parties within the whole chain have usually interacted as disconnected entities in...

Third party logistics (3PL) has been gaining importance in most places in the world. In India the implementation of 3PL practices has made its beginning and it is emerging as one of the fastest growing sectors. It is still a relatively new concept and not well understood among industry or academic professionals in India. This paper examines the Indian 3PL Supply Chain Management and practices w...

At present, the supply chain is the last field, which can make enterprise reducing cost and improving flexibility. How to construct the supply chain successfully has received much attention and logistics outsourcing has become common among large manufacturers. The information age and globalization are forcing companies to place a premium upon collaboration as a new source of competitive advanta...

Shippers are concentrating on the core competency to stay competitive and outsourcing the logistic activities to the third party who is expert in this field. This third party logistics (3PL) is drawing the due attention at government, industrial, academicians and practitioner’s levels. If the logistics cost in India can be brought down from the current level of 13% of GDP to 9% (level in the U....

parties involved, directly or indirectly, in fulfilling a customer request. Suppliers, customers, and other third-party providers share information and plans in order to maximize the efficiency and competitiveness of the overall supply chain (Ellram and Cooper, 1990). Each organization has a distinctive role to play and seamless transactions and value addition by each partner decides the overal...

Background: Logistics service outsourcing in recent years has influenced the evolution of third-party logistics (3PL) providers across globe. The study explored evolving services 3PLs and relational factors that influence relationship with their customers. Methods: Qualitative research multiple case studies from four different industries were used. Semi-structured interviews adopted. Results: f...

In an e-commerce environment, the third party logistics (3PL) takes charge of the logistics design, delivery, storage and transportation in a supply chain with its professional and complete value-added services. Beginning with an analysis of the relationships between the 3PL and supply chain members, the authors suggest that only when the 3PL reengineers its logistics business process to accomm...