This paper proposes reliability and maintenance models for systems suffering random shocks arriving according to a non-homogeneous Poisson process. The system degradation process include two stages: from the installation of new an initial point defect (normal stage), then that failure (defective following delay time concept. By employing virtual age method, impact external on is characterized b...

Data envelopment analysis (DEA) and balanced scorecard (BSC) are two well-known approaches for measuring performance of decision making units (DMUs). BSC is especially applied with quality measures, whereas, when the quantity measures are used to evaluate, DEA is more appropriate. In the real-world, DMUs usually have complex structures such as network structures. One of the well-known network s...

data envelopment analysis (dea) and balanced scorecard (bsc) are two well-known approaches for measuring performance of decision making units (dmus). bsc is especially applied with quality measures, whereas, when the quantity measures are used to evaluate, dea is more appropriate. in the real-world, dmus usually have complex structures such as network structures. one of the well-known network s...

Data envelopment analysis (DEA) is a method for measuring the efficiency of peer decision making units (DMUs). Recently DEA has been extended to examine the efficiency of two-stage processes, where all the outputs from the first stage are intermediate measures that make up the inputs to the second stage. The resulting two-stage DEA model provides not only an overall efficiency score for the ent...