The reduction in transportation costs when travelling with a low-cost airline (LCA) seems to have modified the composition of the trip budget. An understanding of expenditure composition when comparing LCA and legacy airline travellers is vital for destination marketers. Using micro official statistics data for air travellers to Spain in 2010 and the compositional data analysis (CODA) methodolo...

September 11, 2001 will always be considered a turning point in the history of America. Terrorists attacks in New York City and Washington D.C. with aircrafts, were proved to be a major catastrophe for American as well as world airline industry. The North American airspace was completely shut down for four days and airline industry faced an unprecedented decline in demand for air travel immedia...

This paper examines the airline industry to develop a synergy model in internal and external suppliers for Asian airlines industry. An extensive literature review is conducted to present a synergy model to develop Asian airline competitiveness, safety and service quality. The literature review is highlighted to seek the relationships between internal marketing and internal service quality and i...

This paper presents a Reinforcement Learning (RL) approach to optimize the long-term scheduling of maintenance for an aircraft fleet. The problem considers fleet status, capacity, and other constraints schedule hangar checks specified time horizon. are scheduled within interval, goal is to, them as close possible their due date. In doing so, number reduced, availability increases. A Deep Q-lear...

A specter is haunting America’s airline industry: It’s the ghost of Eastern Airlines. Once one of America’s largest carriers, Eastern went out of business in 1991 following a prolonged, crippling and acrimonious strike. The episode was a nadir for labor relations in the airline industry. Even if things are not quite as bad now as then, serious problems are weakening America’s major airlines—and...

In today’s competitive climate, customer relationship management (CRM) has become an essential component in airline business strategies. CRM in the airline industry would be based on analyzing customer data in order to understand preferences and behavior. In this paper, we apply data mining techniques to real airline frequent flyer data in order to derive CRM recommendations and strategies. Clu...

We analyze the interaction of …rm product quality and pricing decisions with …nancial distress and bankruptcy in the airline industry. We consider an airline’s choice of quality and price as dynamic decisions that trade o¤ current cash ‡ows for future revenue. We examine how airline mishandled baggage, on-time performance and pricing are related to …nancial distress and bankruptcy, controlling ...

Airline crew rostering is the assignment problem of crew members to planned rotations/pairings for certain month. Airline companies have the monthly task of constructing personalized monthly schedules (roster) for crew members. This problem became more complex and difficult while the aspirations/criterias to assess the quality of roster grew and the constraints increased excessively. This paper...

Information Communication Technologies (ICTs) have revolutionised the entire business world. The airline industry in particular has fostered a dependency on technology for their operational and strategic management. Airlines were early adopters of ICTs and have a long history of technological innovation, in comparison to many other travel and tourism businesses. This paper discusses comprehensi...

Revenue management has been successfully implemented in the airline industry since the deregulation in 1978. There have been very few comprehensive, rigorous studies of its practices and impact, however. In this paper we examine how revenue management practices affect airline performances such as loadfactor and revenue, and how revenue management practices are implemented in different market st...