Although "valuing diversity" has become a watchword, field research on the impact of a culturally diverse workforce on organizational performance has not been forthcoming. Invoking a resource-based framework, in this study I examined the relationships among cultural (racial) diversity, business strategy, and firm performance in the banking industry. Racial diversity interacted with business str...

Increasingly, technological innovation creates markets for new products and services. To survive, firms must respond to these new markets. How do firms develop the capabilities necessary to succeed in such changing conditions? Some suggest that experience with previous entry builds such capabilities. Others suggest that capabilities arise from experience producing and selling to existing market...

The fundamental role of knowledge for acquiring and maintaining competitive advantage emphasizes the need for effective and strategic KM in organizations. When effective and reliable methods drive approaches to KM, this in turn supports the integration of value-creating activities into organizational processes and increases an organization's potential to achieve innovation, agility and competit...

In this paper, we address the issue of IT organizational alignment in terms of internal consistency within IT-enabled organizational patterns: mechanistic versus organic. To test our model, we have used data collected due to a large multisector survey conducted within 1900 European firms. Our findings stipulate that complementarities between coordinationoriented IT and organic organizational de...

Recent work in the field of management has focused on 'dynamic capability', the ability of a firm to develop new capabilities in response to shifts in its external environment, as a significant source of competitive advantage. "This paper enhances our understanding of dynamic technical capability. While most established firms have difficulty adapting when confronted with radical, competence-des...

business strategy has been characterized as the manner in which a firm decides to compete which emphasizes the pursuit, achievement and maintenance of competitive advantage in an industry. the main hypothesis of many managerial researchers is that enhanced performance achieves when business try to gain and maintain competitive advantage in compare to rivals. given business strategy position as ...

The impact of information technology (IT) on improving the productivity of information work has been mixed. While some firms have realized gains, many others have found the benefits to be elusive. Prior research has primarily focused on the impact of IT spending on firm-level performance. To further this line of research, it is necessary to understand the operational and process-level changes a...