Following the idea of “what you measure is what you get,” this paper discusses the necessity to improve managing and planning firms’ service based on performance evaluation, The Balanced Scorecard (BSC) has been used as a tool for suggesting measures that can evaluate performance of a company by considering both financial and non-financial perspectives. The current BSC technology does not provi...

Coastal areas are characterised by the choice of performance measures and/or reference points which may be critical in the environmental management process, determining the success of an Integrated Coastal Zone Management (ICZM) plan. The tools for the strategic control of ICZM plans are particularly important, although they are still not widely used at the local level. The following paper prop...

BACKGROUND In today's dynamic health-care system, organizations such as hospitals are required to improve their performance for multiple stakeholders and deliver an integrated care that means to work effectively, be innovative and organize efficiently. Achieved goals and levels of quality can be successfully measured by a multidimensional approach like Balanced Scorecard (BSC). The aim of the s...

BACKGROUND The successful utilization of the balanced scorecard (BSC) framework in health care has been demonstrated in the literature. Given these successes, a financially struggling hospital implemented a BSC framework intervention which attempted a culture change centered upon patient satisfaction which it hoped would translate to improved financial stability. Despite the evidence of BSC suc...

Business management is a complex task that can be facilitated using different methodologies and models. One of their most relevant purposes is to align the organization strategy with the daily functioning of the organization. One of these models is the Balanced Scorecard (BSC). In this paper, we propose a modeling strategy for the BSC implantation process. We will model it using UML Activity Di...

A balanced scorecard (BSC) with strategic decisions plays a vital role in achieving the effectiveness of business organizations. However, this paper aims to determine impact implementing dimensions BSC on decision-making Jordanian universities. The study population included all universities, while sample consisted 218 respondents from managers working at administrative levels. research conclude...

We demonstrate generating complete and playable card games using evolutionary algorithms. Card games are represented in a previously devised card game description language, a context-free grammar. The syntax of this language allows us to use grammar-guided genetic programming. Candidate card games are evaluated through a cascading evaluation function, a multi-step process where games with undes...

Purpose: This article examines the significance of innovation to organisations following strategies of entrepreneurial orientation. In particular, the study looks at the significance innovation adds to the implementation of contemporary management control systems (MCSs) and to improved performance in these organisations. Design/methodology/approach: A quantitative analysis was conducted based o...