We performed customer satisfaction surveys for physicians and nurses regarding clinical laboratory services, and for outpatients who used phlebotomy services at a tertiary care unit level to evaluate our clinical laboratory and phlebotomy services. Thus, we wish to share our experiences with the customer satisfaction survey for clinical laboratory and phlebotomy services. Board members of our l...

Objective: Patient satisfaction is a personal evaluation of health-care services that is often used as an indicator of quality of care. The aim of this study was to identify aspects of hospital care that affect patient satisfaction by examining the structural and convergent validity of an in-house questionnaire. Methods: The sample consisted of 3320 patients discharged from an Italian public ho...

the aim of this study was to determine the relationship of organizational commitment and job satisfaction with emotional intelligence of employees. the statistical population included all staff of physical education general dpeartment of lorestan province (n=50). due to the low sample size, the sample equaled the statistical population. to collect data,  the emotional intelligence questionnaire...

Research Question: The research objective of this study was to use empirical investigate the impact servant leadership on job satisfaction and organizational commitment. Motivation: Despite growing scholarly interest in (Adiguzel, Ozcinar, & Karadal, 2020; Karatepe, Ozturk, Terry Kim, 2019; Kozak, 2020), area still lacks coherence clarity. Although most improvements have been published top-...