Organizations today are faced with massive globalization, demanding customers with rapidly changing desires, shrinking response time, shrinking product lifecycles and demanding employees. This requires organizations to become fast, flexible, and participative and focused on customers, competition, teams, time and process. To respond to these forces, it is important to adopt a e-commerce in SMEs...

The emerging industry of mobile commerce (M-commerce), while being a complex and with uncertain environment is influencing businesses and consumers engagement at both national and international levels. The objectives of this research are to: (1) investigate the degree to which various trust and information security factors influence consumer to engage in mobile commerce, and (2) identify key dr...

This chapter examines the risk factors for firms investing in e-commerce or electronic commerce in New Zealand. The relationships between the intra and extra organisational factors that ensure the success or failure of the electronic commerce projects in New Zealand are discussed. The investment risks for electronic commerce projects may rest on the planning, development, implementation and pos...

AbstrAct The Internet-enabled e-commerce field provides capabilities for firms in all sectors to reach global buyers and suppliers. Knowledge management provides frameworks to manage intellectual capital as a valuable organizational and strategic resource. Current literature on e-commerce and knowledge management primarily emphasizes the benefit of knowledge management for innovative e-commerce...

Electronic Commerce is touted as a panacea for business growth and expansion in relation to both small and large firms irrespective of their geographical locations. Past research in the area shows that there is an acute lack of theoretical frameworks and empirical evidence to understand how developing country firms realise e-commerce benefits amidst their national constraints. This paper sets o...

“Second-order digital inequality" describes that certain individuals profit less from digital opportunities not only due to limited access but also due to limited abilities to use information and communication technologies (ICT). This study extends research on second-order digital inequality to the realm of e-commerce. We introduce a novel conceptualization of effective, potentially beneficial,...

There has been a rapid growth in electronic commerce worldwide. However, the UK government and other governments had noted that electronic commerce uptake among Small and Medium Enterprises (SMEs) has been slow. In this paper we examine the skills and knowledge required for successful electronic commerce projects in the UK SME sector based upon detailed case studies in three SME organisations f...

Along with the breakthrough of networking, communications, and information technology, ECommerce gains rapid development in recent years. Trust is the premise and foundation of transaction activities in E-Commerce. While conformity is an important factor which influences customers’ trust to vendors, as well as customers’ choices in online purchasing. Conformity behaviour in E-Commerce is two-ed...

The media hype surrounding the growth of electronic commerce has led to considerable firm interest in making the significant investments required to participate in this growing market. However, evidence on the benefits to firms from e-commerce is far from being as unequivocally positive as popular accounts would lead us to believe. In this paper, we explore the following questions: What are the...