There is little research on trust and satisfaction in the electronic commerce from a longitudinal (preand postpurchase) perspective. Based on previous frameworks and theories, this study developed a combined model of consumer trust and satisfaction in the context of Internet shopping. From the valance framework and expectation-confirmation theory, several prepurchase and post-purchase factors s...

In recent years, calls for a safer online shopping environment are growing louder. Empirical studies on consumers’ expectations of ethical e-commerce practices have found that the top concerns among e-shoppers revolved around security of transactions, privacy protection of personal data, deception and reliability issues. Consumer generally desire richer and truthful information to make purchase...

In the electricity business enterprise different sales model, consumer online shopping behavior will result in market demand, demand for influence of e-commerce supply chain system is also, therefore, it necessary enterprises to determine network equilibrium conditions whole according behaviors consumers demands under modes, so as improve operational efficiency chain. Through analysis network, ...

Customer retention, or repurchase, is one of the main factors that help to create and maintain the competitiveness and sustainability of an organization. With the proliferation of B2C electronic commerce, retention has become even more important to Internet merchants who sell online, where customers are provided with a wide variety of choices and competition is globally severe. As opposed to pa...

Currently, business development has led to the digital economy or online market due changes in people's shopping styles, which have begun shift from offline shopping. This is an opportunity for actors their products through media such as e-commerce. E-commerce facilitates communication between sellers and buyers, marketing product promotion activities by sellers, sale purchase transaction proce...

As increasing number of consumers take their business on-line, retailers try to gain competitive advantage through innovative design of their electronic storefronts. In the last few years, more and more three dimensional online stores (3D) have become an alternative to the more traditional two dimensional ones (2D). The goal of this study is to examine the influence of shopping website design (...

The World Wide Web makes it easy for users to access various services online, such as online shopping in e-commerce, online financing in P2P lending networks, and even working online on freelancing platforms. A fundamentally important function of web applications is Online Service Allocation (OSA), which means matching service consumers with ‘appropriate’ goods (i.e., products/loans/jobs) from ...

Received: 28 January 2005 Revised: 18 August 2005 2nd Revision: 12 June 2006 3rd Revision: 6 January 2007 4th Revision: 14 June 2007 Accepted: 20 September 2007 Abstract In this study, we further develop the information systems continuance model in the context of online shopping, using a contingency theory that accounts for the roles of online shopping habit and online shopping experience. Spec...

As information technology and the popularity of Internet technology and in-depth applications, e-commerce is at unprecedented pace. People become more and more the focus of attention. At present, relatively fast development of e-commerce activities are online sales, online promotions, and online services. Globalization of electronic commerce as the development of enterprises provided many oppor...