Humans and machines fail. It is a matter of fact. Preventing, recognizing, and troubleshooting problems with the many intricate systems used by perfusionists are key skills within the profession. Preventive measures are used in an attempt to fend off errors before they occur. Skills are taught during the educational process to enable clinicians to recover from, and mitigate the effects of, crit...

We developed BRITE (Bringing Resources and Information to Employees), an expert information retrieval system, for problem solving and retrieving technical product information. Specialists in our Technical Assistance Center (TAC) use the BRITE system on a Pentium workstation to access information in < 3 s. Manuals, technical bulletins, parts lists, and administrative tools such as word processin...