Purpose The purpose of this study is to unearth the factors that influence tourists’ revisit intention. proposed model grounded on using theory planned behaviour (TPB) and extending it with additional variables, i.e. satisfaction, destination image, perceived risk, service quality value. Design/methodology/approach This adopted a cross-sectional approach collect data. data were collected by con...

There is growing evidence that customer satisfaction is a driving force behind firm’s business competitiveness and performance (Parasuraman et al., 1985, 1988; Zeithaml et al., 1996). This is absolutely true in the case of tourism, where there is a wide application of concepts, models and tools aimed to evaluate customer satisfaction. It is recognized in fact that, in order to identify the stre...

Tourism in Bali is magnificent the eyes of international world. This beautiful island could attract millions tourists both foreign and domestic. However, recently has caught national attention due to huge amount accumulation marine litters that were frequently accumulated touristic area especially Kuta Beach Bali. Therefore, this study, author did research regards know what factors affect touri...

Through the study of standardized practices (walking tours, bus-tours) and devices (maps, guidebooks) for touring cities, this dissertation shows (1) how the city of Berlin is transformed into a virtual object, namely, an urban destination, (2) how such transformation is enabled not simply by tourist movement in space and being away from ‚home‘, but by tourist communication on the city, and (3)...

Discussion of agglomeration and clustering in the tourist area life cycle (TALC) literature has not led to a corresponding change of the principal equation used to formalize the model. This paper proposes a modification that accounts for the synergies between the accommodation, entertainment, and other components of a tourist destination. The modified model is contrasted with the original TALC ...

Tourism is currently one of the world’s fastest growing industries (Cluster Consortium,1999). The phenomenal growth of tourism worldwide has led to tourism becoming big business and highly considered by governments as part of their developmental strategies. Tourism is able to create local jobs, empowers communities and distribute income are some of the reasons that both private and public secto...

Assessing destination competitiveness from a tourist perspective has been limited, especially for distressed destinations such as Zimbabwe. Zimbabwe facing ongoing political and economic challenges more than two decades which puts pressure on the growth of tourism industry. However, all compete in same space tourists’ attention, forcing marketers to continuously develop strategies enhance incre...