The growth of electronic commerce (e-commerce) has been inhibited by consumer fears and concerns about the risks, real and perceived. This paper discusses the risks associated with ecommerce transactions and the measures to gain consumers' trust in order to enhance their acceptance and participation. The quality assurance in e-commerce, and therefore the enhancement of consumer's trust and acce...

This paper presents the state of e-commerce infrastructure in the Greater Mekong Subregion (GMS). The state of e-commerce is comprised of factors not only technological, but also economic, social, commercial, legal, and regulatory. Based on the assessment of its current state, an attempt is made at projecting the future prospects for e-commerce in the GMS. E-commerce in the GMS countries is min...

Business to Business (B2B) relationships in Ecommerce are becoming increasingly important. However, there is little guidance available for managers about how relationships should be formulated or managed. Further, requirements analysis for information technology support of B2B interorganisational relationships (IORs) depends on the business model of the relationship, and needs a predictive basi...

Business-to-business (B2B) e-commerce has become an important initiative among firms in the last few years. This study is based on data derived from over 20 interviews with CEOs, CIOs, and MIS managers in electronics and textile companies in Taiwan. This study contributes to existing literature by describing the degree to which various organizational, industrial, governmental and cultural facto...

Automated negotiation can play a vital role in the domain of e-commerce. Researches have mainly focused on negotiation protocol and strategy design in B2C section. Less work has been done in the area of B2B e-commerce which is crucially useful in dynamic negotiation to achieve better profitability for both buyer and supplier. Lack of such researches has a bottleneck in implementing automated ne...

IntroductIon With the development of the Internet, the number of people buying, selling, and performing transactions is expected to increase at a phenomenal rate. The emergence of e-commerce applications has resulted in new net-centric business models. This has created a need for new ways of structuring applications to provide cost-effective and scalable models. Mobile Agents (MA) systems are s...

M-commerce uses the potential of wireless technologies to expand the reach of e-commerce applications to any time and any place. Mobile applications can be used to support transactions with customers and suppliers and to conduct e-business within and across organizational boundaries and are becoming an integral part of an organization’s strategy. M-commerce has great potential to promote global...

One of the challenges in designing and maintaining e-business sites is to ensure its scalability as the workload increases. This paper discusses a multi-layer reference model that can be used for capacity planning and analysis of e-business sites. The paper shows how to characterize the workload of e-commerce servers taking into account customer behavior patterns. It further explains how to use...