Mobile commerce can be simply defined as conducting business activities over mobile terminals. It is the combination of electronic and mobile commerce performed over mobile terminals such as mobile phones, laptops, portable digital assistants (PDA), etc. Typical services include mobile banking, mobile shopping, mobile stock trading, mobile auction etc. It is widely regarded as an important inno...

-E-Commerce offers the banking industry great opportunity, but also creates a set of new risks and vulnerability such as security threats. Information security, therefore, is an essential management and technical requirement for any efficient and effective Payment transaction activities over the internet. Still, its definition is a complex endeavor due to the constant technological and business...

The importance of internet banking in developing countries cannot be overemphasized as the cost of information and communication technologies are becoming cheaper while the problem of digital divide in these nations continue to be resolved. The Central banks of several developing nations have encouraged their financial institutions to incorporate electronic banking services to broaden their del...

Since financial deregulation, retail banks have changed significantly, largely driven by a combination of technological advances and competition. A major area of change is in the role of branches in providing payment services. This role has come under increasing pressure from alternative delivery channels, such as automatic teller machines (ATMs) and on-line debit of accounts through electronic...

the main aim of this research is to survey deeply into the quality of electronic services offered by a selected group of state-owned banks in fars province by using bsc and fuzzy logic theory and to give some solutions to improve their services. therefore, the factors for assessing the electronic services were identified in research literature and were locate in bsc approach according to the ex...