Deception theory suggests that deceptive writing is characterized by reduced frequency of firstperson pronouns and exclusive words, and elevated frequency of negative emotion words and action verbs. We apply this model of deception to the Enron email dataset, and then apply singular value decomposition to elicit the correlation structure between emails. Those emails that have high scores using ...

Research has shown that excessive email use leads to feelings of being overwhelmed and stressed. Existing coping solutions, which mitigate email overload, address the number of emails and, in consequence, the time spent on emails. These approaches are congruent with existing research on antecedents of email overload. Further coping solutions include addressing email threads. However, we lack a ...