Total Quality Management (TQM) is one of the tools used by business people in improving progress a company. The company uses because it has proven to be big concern for managers performance. This study aims determine effect on Employee Performance at PT POMI Paiton through three elements, namely teamwork; education and training; employee engagement empowerment. type research quantitative with m...

The failure rate of new service projects is high, because the knowledge about how innovations should be developed is limited. In the last decade, several studies have investigated the success factors associated with service innovations (e.g. AtuaheneGima, 1996; de Brentani, 2001; Storey and Easingwood, 1998). However, no research in new service development (NSD) has addressed the question of wh...

Kinerja karyawan adalah salah satu aspek penting dalam perusahaan. Pandemi Covid-19 telah membawa perubahan era dan kebiasaan-kebiasaan kerja yang dimiliki oleh perusahaan, terutama sektor pariwisata perhotelan dimana harus melakukan ekstra agar perusahaan dapat bertahan dikala pandemi. Penelitian ini bertujuan untuk mengetahui faktor-faktor mempengaruhi employee performance dengan empowerment ...

The research objective is to find out how Le Dian Hotel can carry its commitment provide quality service every guest represented in an organizational culture so that it make employees more motivated achieve maximum work performance and assisted by optimal empowerment. object was the of Dian, Serang with a total sample 100 people. Data analysis using SEM-PLS model. results showed there positive ...