This paper develops a theoretical framework to examine the relationship between e-tail quality dimensions, customer satisfaction and loyalty. Data from a survey of 415 online consumers were used to test the research model. Exploratory Factor Analysis (EFA) and Confirmatory Factor Analysis (CFA) were conducted to demonstrate the reliability and validity of the measurement model, and the Structur...

Digital citizens need comprehensive knowledge and technological accessibility to the internet and digital world and teachers have a responsibility to lead them to become digital citizens. However, existing Digital Citizenship Scales contain too broad ranges and do not precisely focus on the target students, so teachers do not have clear criteria for facilitating young people to have digital cit...

includes research articles that focus on the analysis and resolution of managerial and academic issues based on analytical and empirical or case research Executive Summary KEY WORDS Service Quality Cellular Mobile Services Exploratory Factor Analysis Confirmatory Factor Analysis Competitiveness With the liberalization and internationalization in telecommunication, service quality has become an ...

Acculturation has been defined as the process whereby immigrants change their behavior and attitudes toward those of a host society. It is a fundamental part of migration-induced adaptations to a new socio-cultural environment (Roger et al. 1987). Measuring acculturation is important not only as a way of identifying individual or personality differences but also because it has been related to a...

background: breaking bad news to cancer patients is one of the important responsibilities in the oncology setting. the purpose of this study is develop and validate a new theoretically based tool for measurement of attitude and practice of physicians toward breaking bad news. methods: the psychometric properties of the scale were established by following the guidelines of clark and watson. in t...

OBJECTIVE The Hypomania Checklist - 32 (HCL-32) is a self-assessment instrument developed by Angst et al. (2005) to identify bipolarity in the general population, as well as patients with unipolar depression. The principal objective of this study was to assess the factor structure of the Korean version of the HCL-32 for mood disorder patients, via exploratory factor analysis (EFA) and confirmat...

Thomas, Patricia. Information systems success and technology acceptance within a government organization. Numerous models of IS success and technology acceptance their extensions have been proposed and applied in empirical. This study continues this tradition and extends the body of knowledge on the topic of IS success by developing a more comprehensive model for measuring IS success and techno...