In developing countries like Indonesia, it is common that the strategy at the top university level is less aligned with the departmental levels; despite departments are front liners in implementing mission to achieve the university vision. Such disharmony would potentially reduce the effectiveness of the programs implemented resulting in budget inefficiency. This paper is aimed to demonstrate o...

Our team is engaged in a study seeking to develop a holistic framework for measuring the success of ERP systems The rationale for our project is based on (1) the belief that “nobody invests in ERP systems solely for the sake of improving business processes,” but to achieve better business results and (2) our finding that there is a lack of consensus and clarity in the literature about how to de...

today's, in the variable and complex domestic and international environments,organizations face with numerous challenges. performance measurement andperformance management in such a situation will be very complicated and difficult.to date, several models have been proposed to evaluate the performance oforganizations. one of the most successful models, the balanced scorecard (bsc) is.but th...

INTRODUCTION There is growing interest in health system performance and recently WHO launched a report on health systems strengthening emphasising the need for close monitoring using system-wide approaches. One recent method is the balanced scorecard system. There is limited application of this method in middle- and low-income countries. This paper applies the concept of balanced scorecard to d...

This research study presents the utilization of the balanced scorecard methodology as a means to measure performance for the Defense Logistics Agency Distribution Centers (DLA-DDC). The most critical performance metrics were selected and were placed into one of four scorecard categories of Cycle-Time, Quality, Financial, and Resource. A performance metric ballot has been constructed to select s...

This paper develops a controlling instrument for data warehouse systems based on the Balanced Scorecard BSC approach. On the basis of the technological aspects of data warehouse systems, the BSC perspectives are developed and populated with relevant objectives and measures for data warehouse success. These perspectives are integrated into a consistent data warehouse scorecard. Finally, this ins...

Today, the development of appropriate strategies as one basic tools companies to compete in markets e-commerce era. The strategy formulation process is inelastic with common strategic management models such balanced scorecard and SWOT model face market changes competitive behaviour competitors. It becomes. In this article, after reviewing general structure using model, mentioned shortcomings ar...