INTRODUCTION There are insufficient healthcare providers to supply eye care services to the millions of people living with visual impairment in developing countries. Eye care providers may supply more efficient and effective services if supported by skilled managers. To help produce skilled managers, appropriate competencies for eye care managers in Sub-Saharan Africa were included in the curri...

PURPOSE The main purpose of this study is to define healthcare quality to encompass healthcare stakeholder needs and expectations because healthcare quality has varying definitions for clients, professionals, managers, policy makers and payers. DESIGN/METHODOLOGY/APPROACH This study represents an exploratory effort to understand healthcare quality in an Iranian context. In-depth individual an...

BACKGROUND Besides personal and professional experiences, long term care providers' own attitudes toward death may affect the care given to dying residents. OBJECTIVES To assess beliefs, values, and attitudes toward death, dying, palliative, and interdisciplinary care in long term care workers and identify any differences between different job categories and places of work. DESIGN Descripti...

We live in a dynamic world, and like it or not, nothing is more constant than change. No one knows this better than home health managers and clinicians. The changes in home health practice over the past 20 years have been radical and tumultuous. Over these years, home health managers and clinicians have faced not only revolutionary changes in clinical practice, requiring new knowledge and skill...

Background: Outsourcing in healthcare is a cost-effective strategy that reduces costs and increases service quality. Managers must attempt to outsource healthcare services using scientific methods. Objective: This study is a strategic analysis of the outsourcing of health services in one specialty and subspecialty hospital in Tehran. Methods...

System performance in healthcare pivots on the ability to match demand for care with the resources that are needed to provide it. High reliability is desirable in organizations that perform inherently hazardous, highly technical tasks. However, healthcare’s high variability, diversity, partition between workers and managers, and production pressure make it difficult to employ essential aspects ...