ABSTRACT In July 2017, the board of directors Hospital São Felipe, a traditional hospital located in Minas Gerais, met to discuss results satisfaction survey conducted at hospital, where it was clear there great customer dissatisfaction with emergency service. previous year, service received, on average, about 6,300 patients month, divided three specialties: general clinic, orthopedics, and oph...

Background and Objectives: Efficient hospital management requires appropriate cost and price strategies. Informed decision on costs and prices of healthcare services needs estimation of costs of unit services using microeconomic techniques. There is lack of knowledge and skills for such costing methods in the healthcare sector of developing countries such as Iran. This study aims at detail des...

conclusions emergency medical services should be considered as a system with its independent components. establishing an independent ems organization, integrating pre-hospital and hospital emergency under single supervision and management, as well as, extending the possibility of providing ems through private sector are essential in order to make fundamental reforms in providing emergency medic...

objectives the aim of this study was to investigate the quality of pre-hospital circulatory management in patients with multiple trauma. patients and methods this was a cross-sectional study conducted in 2013. the study population consisted of all patients with multiple trauma who had been transferred by emergency medical services (ems) to the central trauma department in kashan shahid beheshti...

Background: Snakebite is the most important cause of envenomation in South Asia particularly in Bangladesh, though there is lack of data from the rural part of the country. About 82 species of snakes (28 venomous) exist in Bangladesh. In this study, demographic characteristics of the victim, circumstances behind the bite along with pre-hospital and hospital managements and outcomes were evaluat...

a survey on viewpoints of emergency ward staff in teaching   hospitals of qazvin university of medical sciences   n. peiravi [1] , sh. shams [2] , b. delgoshai [3]     abstract:   introduction: without having an active emergency and trauma center, no hospital can serve effectively because the effectiveness of other hospital services depends on the function of this part. the current study has be...