Purpose Quality 4.0 is the new buzzword among quality professionals. There has been no empirical study of yet. Hence, purpose this paper to investigate what are motivations, barriers and readiness factors for implementation. Design/methodology/approach This uses an online survey on senior professionals working in leading companies Europe America. In total, 50 participants participated study. Fi...

Aim: Purpose of this study was to identify the impact e-health readiness on user and project implementation.
 Methods: Survey approach used. Primary data collected. Total 245 sample size selected using convenience sampling technique completed questionnaires were analyzed in SPSS.
 Findings: There is positive significant relationship between predictors criterion variables. Moreover fou...

Hofstede’s framework for understanding national cultural differences is used to interpret differences when a large U.S. manufacturer implemented Collaborative Planning Forecasting and Replenishment processes and systems with retail partners in the U.S., Germany, China, and Poland. The research suggests that cultural differences impact the rollout life cycle. Our work suggests that (1) implement...

The concept of Service-oriented Architecture (SOA) is becoming increasingly important not only in research, but also in practice. SOA has emerged as a major topic, especially in regards to the banking industry as it is one of the cutting-edge industries concerning service-orientation. SOA implementation in the German banking industry varies, with some still in the adoption phase and others alre...

The Evaluation of eCRM implementation in most of organizations will witness an increase in efficiency, staff satisfaction, and eventually customer satisfaction. The objective of this paper is to apply and compare the analytic hierarchy process (AHP), Fuzzy AHP and Fuzzy Topsis methods to evaluate the Parsian banks’ readiness in ECRM implementation. Primary data have been collected by means of q...

This chapter will discuss and present examples of Internet database tools, typical instructional methods used with the tools, and implications for Internet-supported action research as a progressively deeper examination of teaching and learning. ActION rEsEArcH AND tHE scOrM Perhaps nowhere is the Internet database tool more critical today than in upgrading military readiness. Since 1997, the U...