Conversational interaclions are coopcrlltively constnrcted aclivilies in which participants negotiate their enlrances, \Ums and alignments with other speakers, oftentimes with an underlying long-term. objective of obtaining some agreemem. Obtaining a fmal and morally binding accord in a conversational interaction is of impOrlance in a great variety of contex ts, particularly in psychotherapeuLi...

Currently, citizen-users show a noticeable preference for in-person communication, over Internet-based delivery channels. As a result, governmental agencies still face high numbers of contacts via more traditional service channels such as phone and desk. This chapter deals with the issue of interactional performance in public e-service delivery. It offers a conceptual framework built on the lit...

This study examined the associations between parenting styles, teacher interactional styles, and children's reading and spelling skills. The sample consisted of 864 Finnish-speaking children and their parents (864 mothers, 864 fathers) and teachers (N=123). Children's risk for reading disabilities and reader status were assessed in kindergarten. Children were also tested on reading and spelling...

In daily conversations, overlaps can be placed at IU boundary. However, most of them violate the sequential organization of talk and occur within an IU. The purpose of this study is to explore how the Chinese speakers initiate overlap at these two major sites. The results show that the interactive function of the initiator’s utterance does not determine the placement of overlap. The distributio...

Involving our corporeal bodies in interaction can create strong affective experiences. Systems that both can be influenced by and influence users corporeally exhibit a use quality we name an affective loop experience. In an affective loop experience, (i) emotions are seen as processes, constructed in the interaction, starting from everyday bodily, cognitive or social experiences; (ii) the syste...

In order to build a dialogue system that can interact with humans in the same way as humans interact with each other, it is important to be able to collect conversational data. This paper introduces a dialogue recording method where an eavesdropping human operator sends instructions to the participants in an ongoing humanhuman task-oriented dialogue. The purpose of the instructions is to contro...

In Urama there are two clause-final particles, ka and ra, that encode a variety of both semantic and pragmatic meanings. While previous approaches have treated these particles as clause-type markers or evidential morphemes, this paper argues that one of these particles, ka, has another previously undocumented function in conversation: to mark speaker-knowledge and what the speaker assumes the a...

Interactional sociolinguistics (IS) is an approach to discourse analysis that has its origin in the search for replicable methods of qualitative analysis that account for our ability to interpret what participants intend to convey in everyday communicative practice. It is well known that conversationalists always rely on knowledge that goes beyond grammar and lexicon to make themselves heard. B...

A secondary analysis of 2 qualitative studies was conducted to explore the experiences of suffering caused by interactions with health care providers in the hospital setting. Interview transcripts from 20 palliative care patients and 15 palliative care informal caregivers in University Malaya Medical Centre were thematically analyzed. The results of health care interactional suffering were asso...

Self-disclosure has long been a site of research in clinical and social psychology, where it suffers the fate of many interactional phenomena. It is operationalized (typically, into a set of bald statements of varying intimacy), and measured as a dependent variable (subject to the operation of factors like the age or gender of the discloser, the degree of acquaintance with the disclosed-to reci...