background: quality in health care can be seen as having three principal dimensions: service, technical and customer quality. this study aimed to measure customer quality in relation to self-management of type 2 diabetes. methods: a cross-sectional survey of 577 type 2 diabetes people was carried out in australia. the 13-item patient activation measure was used to evaluate customer quality base...

......................................................................................................................... 3 Executive summary ....................................................................................................... 4 Formal learning and non-certified learning ................................................................................. 4 Foundation skills .......

Elementary School Teachers' Classroom Management Skills and Students' Self-Efficacy A. Khedrikhaanaabaadi H. Poorshaafe'i, Ph.D. Given the fact that Iranian educational system is mostly teacher-based and the students' development is owed mostly to teachers' interactions with them, a question can be asked on the relationship between teachers' classroom management and students' ...

What are 'non-technical' skills and why would they be relevant to theatre practitioners? This is a new area of research for healthcare based on a well developed approach from the world of aviation. Non-technical skills are the cognitive and social skills that complement technical skills to achieve safe and efficient practice in safety-critical occupations. These skills include communication, le...

Trainees in laboratory medicine must develop skills in laboratory management. Guidelines are detailed for laboratory staff in training, directors responsible for staff development and professional bodies wishing to generate material appropriate to their needs. The syllabus delineates the knowledge base required and includes laboratory planning and organisation, control of operations, methodolog...

the present research was done to examine the efficacy of psychosocial skills training on psychological and job stress management of bus drivers. accessible sampling method was utilized and the sample consisted of 157 bus drivers in the city of tehran. the research method is quasi- experimental with pretest-posttest. job stress inventory and stress response inventory were administered before and...

OBJECTIVE Life expectancy in individuals with schizophrenia continues to increase. It is not clear whether cognitive deficits associated with schizophrenia remain as strong predictors of function in older and younger individuals. Thus, we assessed the relationship between cognition and functional competence in individuals with schizophrenia across 7 decades of life. METHODS We analyzed data o...

can be attained earlier if engineering students are exposed to management, public speaking, and other non-engineering coursework. The most highly recommended courses beyond an engineering curriculum included business management, public speaking, and marketing. In addition to taking courses, the professionals surveyed suggested involvement in activities like sports, internships, volunteering, an...