Most of the existing mobile services were designed based on the client/server architecture. Those mobile services neither paid much attention to mobile users’ interactions with their environments nor considered the collective efforts between the mobile users in a dynamic peer group. In this article, the notion of ambient e-service is so defined as to identify a new scope of mobile e-service, wh...

Mobile banking is becoming widespread worldwide. Designing effective mobile banking services is of vital importance. This paper attempts to address this need by providing a comprehensive Mobile Banking Evaluation Framework (MoBEF). This framework consists of 164 criteria categorized into six categories: Interface, Navigation, Content, Offered Services, Reliability, and Technical Aspects. MoBEF ...

Services offered through the mobile channel are increasing rapidly. However, limited understanding exists on the variation in adoption of these services. This study provides insights on this area by examining factors that influence the adoption of mobile banking services. Based on UTAUT, innovation diffusion, and ubiquitous computing framework, we identity accessibility, alertness, personalizat...

Users derive utility from services offered by the network. Lately, due to the multiplicity of WEB and multimedia applications as well as government deregulation, we have witnessed a corresponding increase in demand for a wide variety of mobile network services across a wide expanse, assembled together in an ad hoc manner. Images, voice, audio and video content will soon reach mobile terminals a...

Driven by improved mobile information access and capture, physical mobile interaction is increasingly gaining importance. It uses and exploits the familiar interaction with real world objects in order to provide intuitive access to associated digital information and services. This development is accommodated by the dissemination of the “Internet of Things” in which everyday objects are uniquely...

Mobile services available on mobile devices such as mobile phones and Personal Digital Assistants are a suitable instrument for spontaneous, ad-hoc access to information travellers need while being on the move. The supply of mobile services with specific relevance to the traveller is already well developed: Mobile Services allow to book last-minute trips, rental cars and hotels; they provide in...