The Public Health Nursing Service (SESP) of Clinicas Hospital (HCPA) celebrated its 40th anniversary in 2012 and was a pioneer in implementing outpatient nursing consultation. SESP was organized taking into consideration infrastructure to plan nursing care based on the policy in effect and the needs of the community(1). At that time, it was a huge challenge, since there were few models for outp...

Measuring the quality of nursing care provided by different hospital institutions allows users to express their satisfaction or dissatisfaction with received in this service, thus favoring process continuous improvement individual. In order determine trauma services “IESS Latacunga” and “General Docente Ambato” hospitals, a quantitative, descriptive transversal study was carried out. For purpos...