OBJECTIVES To assess doctors' perceptions of their patients' satisfaction and expectations in primary care. STUDY DESIGN Cross-sectional study using questionnaires completed by general practitioners (GPs) and their patients. SETTING Primary care practices in Geneva, Switzerland. PARTICIPANTS 23 GPs from a random list of 75 GPs practising in the canton of Geneva (participation rate 31%), w...

Aim: To investigate the effects of an informational video on patient expectations and satisfaction with day-stay cataract surgery. Methods: 141 patients undergoing day-stay cataract surgery were randomised into one of two video groups, explaining either what to expect from the cataract surgery or the anatomy of cataract. Patients were surveyed as to their expectations for visual outcome, anxiet...

Rotator cuff injuries are among the most common in orthopaedics, with rotator cuff repair surgery consistently reported as one of the most commonly performed orthopaedic procedures. Patient satisfaction is becoming an increasingly important outcome metric as health care continues to evolve with regard to quality measures affecting physician reimbursement. Evidence supports that postoperative pa...