The paper is concerned with the problem of the `̀ prioritization’ ’ of technical design characteristic s of a product. An interactive algorithm has been developed with the aim to better support the engineering design process by means of quality function deployment (QFD). The algorithm tries to soften customer approach to QFD in those situations in which customers are not able to give a `̀ signifi...

design of a logistics network in proper way provides a proper platform for efficient and effective supply chain management. this paper studies a multi-period, multi echelon and multi-product integrated forward-reverse logistics network under uncertainty. first, an efficient complex mixed-integer linear programming (milp) model by considering some real-world assumptions is developed for the inte...

Abstract Quality Function Deployment (QFD) is an approach to translate customer requirements into technical requirements for a product or service. The traditional QFD provides a fundamental analysis, but it is still inconvenient when decision making in technical design should address business objection. The competition strategies and the resource allocation for this improvement planning are ess...

Quality function deployment is an efficient and powerful tool in design, development, and planning of products. The main function of quality function deployment is conversion of VOC to technical characteristics or voice of designer. However, it is not always easy to prioritize and assess technical characteristics during the total mass of information from the different customer attitudes. This a...

This paper examines the implementation of the Integrated Activity-Based Costing and Economic Value Added System in the service sector. This system is intended for use by those service companies for which the traditional costing system is not adequate. Motivations for tracing overhead cost as well as capital cost, using the integrated system, are discussed. Resulting improvements in the reliabil...

House Of Quality (HOQ) is one of the matrices of an iterative process called Quality Function Deployment (QFD). it is the nerve center that drives the entire QFD process. The House of Quality Matrix is the most recognized and widely used tool for new product design. It translates customer requirements, based on marketing research and benchmarking data, into an appropriate number of engineering ...

Quality function deployment (QFD) is a methodology for translating customer wants (WHATs) into relevant engineering design requirements (HOWs) and often involves a group of cross-functional team members from marketing, design, quality, finance and production and a group of customers. The QFD team is responsible for assessing the relationships between WHATs and HOWs and the interrelationships be...

The widespread environmental change has forced many organizations to change and rethink their business and competitive strategies, particularly cost management system, in order to achieve the competitive edge in the marketplace. Successful organizations are those that are able to improve quality, lower costs and efficiency of operations and eliminate products and services that incur losses. Thi...

The key to improve the competitive ability of manufacturing companies is how to develop high quality product for their customers. So, the selection of product quality and technical parameters is very important for meeting with the customer requirements (CRs). However, the selection process is a complex and difficult task. The aim of this study is to propose a comprehensive decision model to hel...

Concurrent engineering (CE) design demands the consideration of product life cycle issues in the early product design stage. Among various life cycle issues, this work concentrates on production and how to optimize a product design to minimize its production costs. This paper proposes the use of cost as a measure of the productivity and defines Design for Production (DFP) as methods that lead t...