E-mail has become a commonplace 'procedure' in medical practice because it is efficient and inexpensive. However, there are potential misuses and abuses of this form of written communication, with clinical and ethical implications.Common uses of e-mail in paediatics include general communication with colleagues in a professional setting; electronic formal consultation, in which patient confiden...

In cross-cultural interaction in medical settings, there is great potential for mtscommunication This potential is increased when the language proficiency of one of the interactants is low In the data presented here of such interaction, however, the instances of miscommumcation are quickly resolved and communication proceeds Three sources of communicative success are suggested. Most important i...

Communication between healthcare professionals and patients as part of the therapeutic process is often restricted to short, episodic face-to-face encounters within healthcare institutions. The absence of a continuous communication process that extends the face-to-face encounter to include the therapeutic process outside the institution limits the support and guidance healthcare professionals c...

The purpose of this study was to assess the marketing communication activations of a professional tennis tournament. Results indicate that respondents were satisfied with the marketing communications activations chosen by managers and marketers of the event. For example, most spectators (77%) learned of the event from television, which was their preferred media for becoming aware of the tournam...

BACKGROUND Dissonance between the high 'technical' competences of medical professionals, including physiotherapists, and the relatively low level of patient satisfaction with care received is a phenomenon observed in many countries. Many studies show that it occurs in the case of an inadequate interpersonal communication between medical professionals and patients. OBJECTIVES The primary goal ...

This paper focuses on two specific developments in writing pedagogy – discourse communities and genre knowledge – to guide engineering faculty in developing assignments that effectively foster the communication abilities needed in today’s engineering workplace. It outlines current research in these areas, defines critical concepts, and provides examples of how faculty might design assignments t...

Social media has become almost a necessity in today’s news environment. Science journalists use social media platforms like Twitter, Facebook and Google+ to keep abreast of news, find story ideas, share their stories, cultivate authority and engage with readers.

1 Introduction Communication between healthcare professionals and patients is a major determinant of patients' satisfaction, patients' adherence, health outcomes, and ultimately of healthcare costs [1]. In most cases, however, personal communication between a healthcare professional and a patient is restricted to episodic face-to-face encounters. Once the face-to-face encounter comes to an end,...