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Libraries depend on ethical principles more than any other institution because library services are essentially humanoriented. Most national ethical principles for librarians are represented as professional ethic codes. Each of them eventually consolidates the ideology, the paradigm of national library services. Comparative analysis of national library ethic codes indicates the intellectual fre...

Complementing knowledge management (KM) initiatives, specialized service units can support intra-organizational knowledge transfer by conducting research, offering edited contents, or participating in internal networks. This research concentrates specifically on the knowledge center (KC) model, thus following Hertlein et al., whose blueprint is evaluated and further developed by building on a m...

This workshop will examine the issues that professional librarians/information facilitators confront while attempting to deliver quality library and information services to distance learners. Also detailed are a number of new paradigms that distance librarianship has introduced into the profession of librarianship.

In this paper, we study customer relationships in professional services. Focus is especially directed towards learning and personnel development services that are provided for the customer organisations. Learning and personnel development services include different kinds of courses and personnel development plans that are provided for the customer organisation and for its personnel. In business...

This paper examines how the free distribution of electronic information on the internet is rapidly changing the commercial environment for small to medium-sized print publishers, and suggests some recommendations for publishers in the process of establishing their own web strategies. It begins by addressing the concept of the ‘network economy’ and the way in which electronic networks have chang...

Recent developments in public health policy have high-lighted the central role of the clinical work force in the success of policy implementation, and thus the need for effective human resource policies. Given the high level of professionalism in health services, a number of special issues arise, including the organizational structures that best support professional work. Experiences from globa...

Professional members of the National Academy of Neuropsychology (NAN) completed a survey focusing on clinicians' time requirements for activities, number of yearly claims to funding sources, average reimbursement rates, reimbursement rates associated with specific current procedural terminology (CPT) codes, managed care tolerance, hourly reimbursement rates, and other relevant practice issues s...

BACKGROUND Milieu therapists' relationships with patients with severe mental illnesses are viewed as challenging. Elucidating vulnerability from their perspective in daily face-to-face encounters with patients might contribute to extending our knowledge about milieu therapists' vulnerability and the dynamics of the interaction between patients in mental health services and expertise in building...